7kbetbr Privacy Policy — LGPD Data Protection

1. Who Controls Your Data

The 7kbetbr, operated under the domain 7kbetbr.best, is the controller of the personal data collected through the platform. As the data controller, 7kbetbr is responsible for determining the purposes and means of processing your data, ensuring that all operations are carried out in compliance with the General Personal Data Protection Law (LGPD — Law No. 13,709/2018) and other applicable regulations.

7kbetbr has appointed a Data Protection Officer (DPO), who can be reached by email at suporte@7kbetbr.best for any request related to privacy and data protection.

This Policy applies to all personal data collected through: account registration and use, deposits and withdrawals made via Pix, boleto bancário, credit card, debit card, PicPay, Mercado Pago, or TED bank transfer, participation in the VIP Program, use of games and betting available on the platform, contact with support, and site browsing.

2. What Data We Collect

7kbetbr collects different categories of personal data depending on how you use the platform. We only collect what is necessary for the purposes described in this Policy.

Data you provide directly:

• Full name, date of birth, CPF, and residential address;
• Email address and mobile phone number;
• Government-issued ID documents (national ID, driver's license or passport) when required by the KYC process;
• Payment data: Pix key, bank details for TED transfers, partial credit or debit card number;
• Information provided when contacting support (live chat, email, or WhatsApp).

Data collected automatically during platform use:

• IP address and approximate IP-based location;
• Device type, operating system and browser used;
• Betting and game history on the platform;
• Financial transaction history (deposits, withdrawals and bonuses);
• Session data: login times, session duration, and pages visited;
• Cookies and similar technologies (detailed in Section 9).

3. How and Why We Use Your Data

7kbetbr uses your personal data exclusively for the following purposes:

• Account creation and management — verifying identity, keeping registration data up to date, and ensuring only the account holder can access the account;
• Processing financial transactions — processing Pix, boleto, or card deposits and withdrawals to your registered Pix key or bank account;
• Identity verification (KYC) — fulfill legal obligations related to anti-money laundering and minimum age verification (18 years);
• Provision of betting and gaming services — operate the Sports Betting catalog, slots, Live Casino, blackjack and crash games available on 7kbetbr;
• VIP Program — calculating points, determining levels, processing weekly cashback, and managing each level's benefits;
• Customer support — answering questions, resolving account issues, and handling requests submitted via chat, email, or WhatsApp;
• Fraud prevention — detect suspicious activity, multiple accounts, bot usage or any behavior that violates the Terms and Conditions;
• Service communications — send notifications about transactions, account updates, changes to the Terms and security alerts;
• Marketing communications — sending 7kbetbr offers, promotions, and news, only with your explicit consent and with an easy opt-out option;
• Platform improvement — analyze usage data to identify technical issues, improve the user experience, and develop new features.

The flow of how your data is used at 7kbetbr can be summarized as follows:

4. Legal Basis for Processing (LGPD)

Every personal data processing operation carried out by 7kbetbr has a legal basis under the LGPD. The main legal bases used are:

• Contract performance (art. 7, V) — processing required to create and maintain your account, execute financial transactions and provide the contracted betting and gaming services;
• Compliance with a legal obligation (art. 7, II) — identity verification (KYC), anti-money laundering, compliance with betting regulations, and reporting to competent authorities when required by law;
• Legitimate interest (art. 7º, IX) — fraud prevention, platform security, usage analysis for service improvement, and essential service communications;
• Consent (art. 7, I) — sending marketing communications, personalizing offers, and using non-essential cookies. You may withdraw this consent at any time without affecting your use of the platform.

For each processing purpose, 7kbetbr may rely on more than one of these legal bases. The specific legal basis applicable in each situation is available upon request to our DPO.

5. Who We Share Your Data With

7kbetbr does not sell, rent or trade your personal data. Sharing occurs only in the following situations, always with appropriate contractual and legal safeguards:

• Payment processors — financial institutions and payment gateways required to process your deposits via Pix, boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED transfers. These partners act as data processors under 7kbetbr's instruction and are contractually obligated to protect your information;
• Identity verification providers — third-party KYC services used to validate documents and confirm user identity, with access limited strictly to the data necessary for that purpose;
• Game providers — providers such as Pragmatic Play, Evolution Gaming, PG Soft, and others receive minimal technical session data to operate the games available on the platform. No complete financial data is shared with game providers;
• IT infrastructure and security — server hosting providers, attack protection services (DDoS, firewall) and security monitoring tools, always under contractual confidentiality and data protection clauses;
• Competent authorities — when required by law, court order, or regulatory mandate, 7kbetbr may share data with Brazilian public authorities, including the ANPD, the Conselho de Controle de Atividades Financeiras (COAF), and other competent bodies.

6. International Data Transfers

Some service providers used by 7kbetbr operate servers outside Brazil. When an international data transfer is required, 7kbetbr ensures it takes place only under the following conditions set out in the LGPD:

• Transfer to countries or international bodies recognized by the ANPD as providing adequate protection (art. 33, I of the LGPD);
• Existence of standard data protection contractual clauses approved by the ANPD between 7kbetbr and the data recipient (art. 33, II);
• Where the transfer is necessary for the performance of the service agreement accepted by the user (art. 33, V).

In all cases of international data transfer, 7kbetbr requires recipient partners to uphold the same level of protection established in this Policy and under the LGPD. For information on which international transfers take place and what safeguards are in place, please contact our DPO at suporte@7kbetbr.best.

7. How Long We Retain Your Data

7kbetbr retains your personal data only for as long as necessary for the purposes described in this Policy or to meet legal obligations. The general retention periods are:

• Registration and identity data (KYC) — retained for as long as the account remains active and for up to 5 years after closure, in compliance with anti-money laundering legislation;
• Financial transaction history — retained for a minimum of 5 years after each transaction, in accordance with Brazilian tax and regulatory obligations;
• Betting and gaming history — retained for 2 years for dispute resolution and internal audit purposes;
• Support records — retained for 2 years after each request is closed;
• Non-essential cookie data — retained according to your browser settings or until consent is withdrawn, whichever comes first;
• Marketing data — retained for as long as you have not withdrawn consent to receive communications.

Once the applicable retention period expires, data is securely deleted or anonymized so that the individual can no longer be identified. Secure deletion follows technical standards that make data recovery impossible.

8. How We Protect Your Data

7kbetbr implements a robust set of technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or improper destruction:

• SSL/TLS 256-bit Encryption across all communications between your device and 7kbetbr's servers, including login, registration, transactions, and browsing;
• Encrypted storage of sensitive data such as passwords (stored exclusively as irreversible hashes) and financial information;
• Strict access controls to internal systems — only staff with an operational need have access to personal data, and all undergo regular information security training;
• Continuous security monitoring — automated systems for detecting intrusions, unauthorized access attempts, and suspicious activity;
• Two-factor authentication available to all users who want an extra layer of security on their account;
• Regular security audits conducted by internal teams and, periodically, by external partners specialized in information security.

Despite all the measures in place, no system is 100% immune to threats. If you suspect unauthorized access to your account, contact 7kbetbr support immediately via live chat or at suporte@7kbetbr.best. Our team is available 24 hours a day to respond to security incidents.

9. Cookies and Tracking Technologies

7kbetbr uses cookies and similar technologies to ensure the platform works properly, improve the user experience, and — with your consent — personalize content and analyze performance. See the types of cookies used below:

You can manage your cookie preferences at any time through your browser settings. Disabling essential cookies may affect the performance of the 7kbetbr platform. Disabling optional cookies will not impact your access to games, betting and other services.

7kbetbr does not track user behavior outside the platform or share cookie data with third parties for advertising purposes without your express consent.

10. Your Rights as a Data Subject

The LGPD grants you, as the data subject whose personal data is processed by 7kbetbr, a robust set of rights that can be exercised at any time, free of charge, by submitting a request to our DPO:

To exercise any of these rights, submit your request by email to suporte@7kbetbr.best with the subject line "LGPD Rights – [your name]". 7kbetbr will respond within 15 business days. For more complex cases, this period may be extended by an additional 15 days, with prior notice to the requester.

11. Data Relating to Minors

7kbetbr is an online sports betting and casino gaming platform designed exclusively for users aged 18 and over. We do not intentionally collect personal data from minors and do not permit minors to create accounts or use the platform's services.

If we become aware that we have collected personal data from a user under 18 without the proper age verification process, we will delete that information from our systems immediately and close the associated account.

7kbetbr's identity verification (KYC) process includes date of birth confirmation and, where necessary, submission of an official government-issued ID. Any attempt to circumvent this process using false information constitutes a violation of the Terms and Conditions and may result in appropriate legal action.

If you suspect a minor is using the platform with someone else's details, please notify our support team immediately via live chat or by emailing suporte@7kbetbr.best.

12. Responsible Gambling and Data Processing

7kbetbr uses behavioral data — such as deposit frequency, session duration, changes in betting patterns, and use of self-exclusion tools — to identify situations that may indicate problem gambling and to offer proactive support to users.

This monitoring is carried out on the basis of 7kbetbr's legitimate interest in promoting responsible gambling and protecting the well-being of its users. Data analyzed for this purpose is not shared with third parties for any other reason and is used exclusively to:

• Identify behavioral patterns that may indicate problem gambling or gaming dependency;
• Display personalized responsible gambling alerts and notifications;
• Proactively reaching out to our support team to address at-risk situations with care and respect;
• Apply protective measures such as automatic deposit limits in identified high-risk cases.

Responsible gambling tools — including deposit limits, session alerts, temporary breaks, and self-exclusion — are available directly in your 7kbetbr account dashboard. For more details, visit our Responsible Gambling.

13. Changes to This Privacy Policy

7kbetbr may update this Privacy Policy periodically to reflect changes in Brazilian legislation (including new ANPD regulations), updates to the services offered, changes in data processing partners, or improvements to our privacy practices.

Whenever relevant changes occur, 7kbetbr will notify users through:

• A prominent notification on the platform at the time of your next login;
• Email sent to the address registered on your account;
• Update of the "last modified" date displayed at the top of this page.

Continued use of the platform after the effective date of any changes constitutes acceptance of the updated Policy. If you do not agree with any change, you may request account closure and deletion of your non-mandatory data before the new version takes effect.

Previous versions of this Policy may be requested from our DPO at suporte@7kbetbr.best.

14. Contact and Data Protection Officer (DPO)

7kbetbr has appointed a Data Protection Officer (DPO) to handle requests, answer questions, and receive communications related to privacy and data protection:

• DPO Email: suporte@7kbetbr.best — please use the subject line "Privacy / LGPD";
• Live chat: available directly on the 7kbetbr.best platform, 24 hours a day;
• WhatsApp: available to VIP Platinum and Diamond members.

The response period for data subject rights requests is up to 15 business days. In more complex cases, this period may be extended by the same amount, with prior notice to the requester explaining the reason for the extension.

If you believe that 7kbetbr has not adequately addressed your request or has violated any right guaranteed under the LGPD, you may file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD) through the official channels available on the ANPD website.

This Privacy Policy is governed by the laws of the Federative Republic of Brazil. Any dispute arising from the processing of personal data by 7kbetbr shall be submitted to the jurisdiction of the competent courts of Brazil, waiving any other forum, however privileged it may be.